Technical Support - FAQ


What are the Minimum System Requirements to play Reinventing Michael Banks?

  • 1.4Ghz Intel or AMD Processor
  • 2GB RAM
  • Windows or Mac Operating System
  • Flash 11.1 or later
  • Broadband internet connection

Is this program available in other languages?

Not yet, but we're looking forward to working with sponsors to help make it happen. Contact us or visit our sponsorship page to find out how you can help.


Is this program 508 compliant?

We've worked hard to ensure Reinventing Michael Banks is accessible to users with special needs. The program is compatible with screen reading software such as JAWS and can be navigated through using keyboard shortcuts. Closed Captioning can be enabled in the Accessibility Menu.


Can I play offline?

Sorry, you need a physical copy of Reinventing Michael Banks in order to play offline. We look forward to partnering with organizations to help improve and distribute this training to veterans. Contact us or visit our sponsorship page to find out how you can help.


Can I play on my phone or tablet?

Currently, Reinventing Michael Banks is a Flash program and isn't available on mobile devices. We look forward to partnering with organizations to help improve and distribute this training to veterans. Contact us or visit our sponsorship page to find out how you can help.


Why isn't the program starting?

Please update to Flash 11.1 or later and try again. If it still doesn't work, please check your firewall settings and try a different browser like Google Chrome.


Why are the videos choppy or not playing?

Please update to Flash 11.1 or later and try again. If it still doesn't work, please check your firewall settings and try a different browser like Google Chrome.


Still Having Trouble? Contact Us

Contact Info

WILL Interactive
10000 Falls Road, Suite 305
Potomac MD 20854
1-877-ALL-WILL
willinteractive.com


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